Privacy Policy

This Privacy Policy explains how Yayeen User App collects, uses, discloses, and safeguards your personal information when you use the Yayeen User mobile application . By accessing or using the App, you signify your consent to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the App.

1. Information We Collect

     1.1 Personal Information:

• When you use the Yayeen User App, we may collect personal information from you, including your name, contact details, delivery address, and payment information. We collect this information to facilitate the ordering process, provide delivery services, and ensure a personalized user experience.

     1.2 Location Information:

• With your consent, we may collect your precise location information through the App. This allows us to identify your location and provide accurate delivery services.

     1.3 Order Information:

• We may collect information related to the orders you place through the Yayeen User App, including order details, preferences, and delivery information. This information is necessary for order processing, tracking, and customer support.

     1.4 Device Information:

• We may collect information about the device you use to access the App, including device type, operating system, unique device identifiers, and mobile network information. This information helps us optimize and improve the performance of the App.

2. Use of Information

     2.1 Order Placement and Delivery:

• We use the collected information to process and fulfill your orders, provide delivery services, and communicate with you regarding your orders. This includes sending notifications, updates, and promotional offers related to your orders and the services provided through the App.

     2.2 Service Improvement:

• We may use the information to analyze and improve the functionality, performance, and user experience of the App. This includes enhancing our delivery services, optimizing routes, and implementing new features to meet your needs.

3. Disclosure of Information

     3.1 Service Providers:

• We may engage trusted third-party service providers, including delivery partners and payment processors, to assist us in providing the services offered through the App. These service providers have agreed to keep your information confidential and use it only for the purposes for which we provide it to them.

     3.2 Legal Requirements:

• We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent or investigate potential wrongdoing, or ensure the personal safety of users of the App or the public.

4. Data Retention

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

• We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.

6. Children's Privacy

• The Yayeen User App is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

7. Updates to this Privacy Policy

• We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

8. Contact Us

• If you have any questions, concerns, or requests regarding this Privacy Policy or the Yayeen User App, please contact us at admin@yayeen.com.